Cancellation Policy

Cancellations All sessions cancelled within 48 hours of the start of the session will be charged (“late cancelled”). The time slot for any session that is late cancelled will be made available to other WDF clients, and the client will no longer be entitled to that session time. Clients who do not attend sessions without informing the instructors before the start of the session will be charged in full for the session and will not be offered the opportunity to move the session. This is deemed a “no show”. All cancellations of sessions must be made in person, by phone or by email. WDF reserves the right to alter the trainer that you have requested should that trainer not be available. Only in the case where WDF cannot offer you your particular timeslot will the session be cancelled free of charge. WDF will attempt to inform you of any such changes. WDF reserves the right to cancel pre-booked sessions for clients who WDF deem to be holding prime booking times but cancel their sessions on a regular basis. Clients will be notified of this at least one week in advance of any changes.

Contact Details

• Wildern Leisure Centre, Wildern Lane, Hedge End, Southampton, UK

  07891833254

  hello@wilddogfitness.co.uk